Reasons for departure

Business question

A (regretted) departure of an employee can easily cost 50% of a year’s salary and can cause unrest in the organization. By keeping undesired departures under control, HR can have a direct contribution to organizational outcomes.

Our approach

During the intake we discuss which categories of leavers should be approached (regretted/unregretted departures). Furthermore, we will align with the organization to decide how to best approach the employees in scope.

Thereafter, departing employees will receive a short survey which, amongst other questions, will ask about the reason for leaving the organization, suggestions for the organization, to what degree they would recommend the organization (eNPS), and if/where they have found a new challenge.

HR and line managers will get access to an online dashboard with the feedback from departing employees. The aggregation of this feedback can be used to make adjustments to the organization in order to increase retention and drive down avoidable recruitment costs.

If desired, the research data can be used for HR-analytics, such as explaining why exactly people are leaving the organization, or predicting flight risk.


Insights that will help reduce employee churn is the outcome of this service. This reduction will help keep productivity at an optimal level and will save on recruitment, training, and other sizeable costs related to churn.

Would you like more information? Then please contact us.

Detailed Service Overview

HR Analysis

Equal Pay
Gender mobility
Employee Segmentation

Employee Retention & Attrition

Impact Measurement / ROI

Learning & Development
Management Development
Organisational Network

Process Mining
Restructuring / Organizational-Development

Strategic Workforce Planning
Succession Management

Employee Surveys

Employee Satisfaction
Job Satisfaction
Employee Turnover

Employee Enthusiasm
Labour Market
Labour Market Panel
Labour Market Positioning
Manager Feedback

Personal Development
Role Clarity
Strategic Alignment

Team Feedback
Total Reward Optimization
Voice of the Employee (VoE)
Work from home
Work Stress
Work Pressure

Capability Building

HR Analytics Strategy
HR Analytics Product Owner
HR Analytics Outsourcing
HR Academy

HR Dashboards

Absenteeism Dashboard
Integral HR Dashboard
Leadership Dashboard
Learning Dashboard

Recruitment Dashboard
Reward Dashboard
Talent Development Dashboard

Interested? Feel free to contact us!

Gido van Puijenbroek

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